SEMEON ANALYTICS
An AI-Powered Text Analytics Platform for Customer Feedback Analysis
The Platform
The Power of Semeon Analytics
Adopt a data-driven, customer centric approach by capturing and analyzing all of your customer, employee and marketplace feedback data in less time and with unmatched precision.
Precise Concept Extraction
Semeon automatically extracts the most relevant multi-word concepts directly from your data – feedback is immediatly organized with 90% less analysis time.
Quickly drill into your concepts to find out exactly what was said, by whom and in which context.
Unmatched Analytical Power
We measure the sentiment behind your feedback data
and visually represent the positive and negative qualities of
the concepts extracted.
You can also dive into your data with the power of a professional analyst by applying multi-layered custom filters and draw meaningful conclusions fast, all from within the platform.
Unmatched Analytical Power
Semeon measures the sentiment behind your feedback data
and visually represents the positive and negative qualities of
the concepts extracted.
You can also dive into your data with the power of a professional analyst by applying multi-layered custom filters and draw meaningful conclusions fast, all from within the platform.
Flexible Classification
& Reporting
Our automated classification lets you group themes together in a hierarchy so you can quickly identify the problems that require your immediate attention.
Generate insightful dashboards filtered by any field defined
in your data.
See for yourself!
Try our ALL-INCLUSIVE turnkey solution for 2 months for 2,900 CA$. We take care of everything for you:
- Guided tour and access to the platform
- Data import and complete analysis by our experts
- Monthly custom report
- One-on-one report delivery with comments
Pricing
Annual subscription starting at
950 CA$/ month
Flexible pricing means that we make sure to provide a solution that fits your analytical objectives, budget and volume of feedback data.
Services
We Can Help With Anything
Training
We can provide hands-on training
to ensure that you have in-house experts in no time.
Data import
We can help determine the
best axis of analysis based on
your business needs.
Custom classification
We can create a classification structure specific to your analysis and reporting needs.
Data analysis
Our analysts can evaluate your data for you, isolating key themes or indicating trends.
Reporting
Our team of experts can
produce graphical reports per
your specifications.
Turnkey project
We can take on any of your text analysis projects from start to finish according to your requirements.
Roles
A Text Analytics Solution Made For You
Market Research
Automatically analyze thousands
of free-text survey answers and
call transcripts without any
manual coding.
Customer Experience
Know how customers feel about every area of your business and address pain points with
timely insights.
Product Experience
Get a global view of your customer requests and complaints to quickly identify priorities in your product development roadmap.
Contact Center Experience
Quickly analyze call transcripts
and survey data to monitor
agent performance and
customer satisfaction.
What Our Clients Say About Us
“I am confident that using a context-based approach has allowed us to understand our members, communication channels, and brand on a deeper level.”
“We have the highest regard for the work Semeon has produced on our behalf. The power and precision of Semeon’s platform has helped us gain actionable insights about user experience.”
“Semeon’s team immediately understood how our political research needs differed from a corporate client and the analysis they provided each week was insightful and thorough.”
Ready To See It In Action?
Get Started With a Custom Demo!
Fill out this form and we will be in touch shortly. Or call us at 1 866-630-6000.